Frequently Asked Questions

Why Roadrunner Redux?

Alyse and roadrunners have a special relationship. They are brave, swift, and intelligent, and when she was going through a serious illness 2019, she adopted the roadrunner as her personal talisman. In life, roadrunners are fearless and are known to hunt rattlesnakes. In folklore, they are said to be able to confuse evil spirits and outrun death. Who wouldn’t want such a creature as a mascot?

OK, but why Redux?

Redux means to bring back or revive. We sell oft forgotten items and our goal is to bring these objects back to life so that we may appreciate them during our lifetime before they pass to someone else.

Where do you find the items offered at Roadrunner Redux?

We travel the country several times a year to view collections and attend shows. We also browse local estate sales and online auction platforms.

I have a similar object to something I saw in your store. Can you tell me what it’s worth?

While we’re not professional appraisers, we’re always happy to take a look and give our opinion.

Can I place an order over the phone?

Yes! Give us a call at number is 303-720-6540 and we’ll be happy to help.

How will I know when my order will arrive?

After checkout, you will receive an order confirmation email. Once your order is packed and has a tracking label, you will receive a shipping confirmation email with a link to track your package.

How much is shipping?

Shipping charges are automatically calculated at checkout and depend on the size, weight, and shipping destination. Our shipping program offers the most cost-effective options, but if you have a preferred carrier or a personal account that you would like to use, please contact us before checkout and we’re happy to work with you. We insure all objects for their full value and pack everything ourselves. Don’t worry, we ARE professionals! We love these objects as much as you do and take the utmost care packing them for their new home.

Do you ship internationally?

While there are some restrictions with international shipping, generally we can ship anything anywhere and have experience doing so. Please note that you are responsible for import taxes/duties upon arrival to your destination country. If you have any questions regarding import taxes/duties please contact your country’s customs office.

What about sales tax?

You are only required to pay sales tax if you live in Colorado, which is where we are located. If you have a Colorado shipping destination, tax will be automatically calculated at checkout.

Do you accept returns?

All sales are final and non-returnable. We do not offer refunds, credits, or exchanges.

Our listings include high resolution images and meticulously written descriptions including identification, dimensions, condition, and provenance if relevant.

The objects we sell are prehistoric, ancient, antique, or vintage and should be expected to have visible wear or flaws that will always be described in the condition report.

If you have any questions about an object of interest, please inquire before purchase. We’re happy to answer any questions and provide additional photos.

Of course, if we have made an error in the listing, please contact us right away so that we can resolve the problem.

Do you ever have sales or promotions?

Yes! You’ll receive a 10% off coupon code if you sign up for our mailing list. We periodically have exclusive sales that are only offered to those on our mailing list, so be sure to sign up.

What are your hours of operation?

Because we don’t have a store front our hours can be a bit irregular. Our email address is alyse@roadrunner-redux.com and you can email us any time. Or you can give us a call at 303-720-6540. If we’re not available, leave us a message and we’ll get back to you within 24 hours.